How do the call levels relate to the products?

They don’t, and that is deliberate. They are two different things.

The call levels say how urgent it is for you and how close your occasion has come. They are a self-assessment, not a price tag. See C4.

The products say what we work on: the transition into your own responsibility, the harbour manoeuvre, support on a passage. See E2.

And the price comes out of neither of them, but out of what your task demands. See E6.

In short: the call level tells us how much time is left. The product says where we start. The offer we make after the conversation.